It has been proven that you get better results when you can listen more and talk less. Listening seems like an easy thing to do, but most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. This course provides a step-by-step guide to dramatically improve listening skills, which will lead to improved relationships and increased professional success. It will explain how to avoid the urge to criticize, focus on the speaker's point of view, ask the right questions, and find solutions together. Skilled listeners experience fewer conflicts, make better decisions, and discover new opportunities. PLEASE NOTE: Not accepted for Enrolled Agents. All course material provided. No prerequisites. Course level: Basic.
PLEASE NOTE: CPE credit measurement is based on NASBA Registry and QAS guidelines of one credit for every 50 minutes. Credit calculation may vary in different states — check with your State Board of Accountancy. Unless otherwise noted in the specific course description, no advanced preparation is required in order to register or complete any PES CPE course. Use of materials or services provided by Professional Education Services, LP ("PES") are governed by the Terms and Conditions stated on PES' website www.mypescpe.com. PES provides these courses with the understanding that it is not providing any accounting, legal, or other professional advice and assumes no liability whatsoever in connection with its use. PES has used diligent efforts to provide quality information and material to its customers, but does not warrant or guarantee the accuracy, timeliness, completeness, or currency of the information contained herein. Ultimately, the responsibility to comply with applicable legal requirements falls solely upon the individual licensee, not PES. PES encourages you to contact your state Board for the latest information and to confirm or clarify any questions or concerns you have regarding your duties or obligations as a licensed professional.