PES is dedicated to keeping your private information secure. mypescpe.com knows that you care how your private information may be used, shared and protected, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy and security policies. By visiting mypescpe.com, you are accepting the practices described in this Privacy and Security Notice.
mypescpe.com is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers' information is secure.
mypescpe.com uses the HTTPS (secure sockets layer) protocol primarily developed with secure, safe Internet transactions in mind. HTTPS is a protocol to transfer encrypted data over the Web in order to protect your personal information. Once you have created a personalized account, the address in your browser address bar changes to a https site. The https in front of the URL indicates that you are now in a "secure session." You will have to enter in a user name and password, and then after that you'll see your account info. For added security, always log out of any secure session when you're done, and especially if you are on a public computer.
The form of encrypted website used on mypescpe.com is the same used for other e-commerce websites that collect credit card information and personal information like Amazon and EBay.
The information we learn from customers helps us personalize and continually improve your CPE experience at mypescpe.com. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features (like online grading, online courses, etc). We use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our website, and communicating with you.
You provide information when you buy our courses, participate in an online course or questionnaire, or communicate with customer service. For example, you provide information when you place an order through mypescpe.com; provide information for billing and shipping (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete an online exam or online course; download PDF course materials; or provide employer information when shipping your order to a company address. As a result of those actions, you might supply us with information such as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; and people for whom you are making additional exam purchases.
Automatic Information: We receive and store certain types of information whenever you interact with the website. Like many Web sites, we obtain certain types of information when your Web browser accesses mypescpe.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at mypescpe.com if we cannot recognize you, we want you to be aware that these tools exist.
Other Sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more accurately.
E-mail Communications: If you do not want to receive e-mail or other mail from us, please email Customer Service via the Contact Us link.
However, it is best to allow for cookies to be used, as some browsers may have issues when cookies are not allowed when using our site (i.e. they might prevent the browser ID to be recorded).
Unique browser ID numbers (or sessions IDs) are cryptographically random numbers that allow a user to maintain an authenticated secure session with mypescpe.com without having to re-enter a password for each secure page accessed. A server maps the unique ID to a user's profile and is established throughout the session that the user is logged on. A new cryptographically random session ID is assigned each time a user logs onto his/her account.
No. Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Professional Education Services, LP controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing after-hours customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of mypescpe.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of mypescpe.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of online grading or online courses. If you do not want to receive e-mail or other mail from us, please email Customer Service via the Contact Us link.
The Help portion of the toolbar on your web browser will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of mypescpe.com's coolest features, and we recommend that you leave them turned on. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site.
If you choose to visit mypescpe.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at mypescpe.com, please contact Customer Service at 1-800-990-2731 with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also and we recommend checking our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.