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   PES CPE | Shop Our Selections -> Privacy Policy Wednesday, August 20, 2014 | Status: Not Logged In   

PES Privacy and Security Policies

PES is dedicated to keeping your private information secure. mypescpe.com knows that you care how your private information may be used, shared and protected, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy and security policies. By visiting mypescpe.com, you are accepting the practices described in this Privacy and Security Notice.


How secure is it to place orders on mypescpe.com?

What Personal Information About Customers Does mypescpe.com Gather?

What About Cookies and Session IDs?

Does mypescpe.com sell my information?

How Secure Is Information About Me?

What About Links to Other Websites?

What Choices Do I Have?

Conditions of Use, Notices, and Revisions


How secure is it to place orders on mypescpe.com?

mypescpe.com is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers' information is secure.

mypescpe.com uses the HTTPS (secure sockets layer) protocol primarily developed with secure, safe Internet transactions in mind. HTTPS is a protocol to transfer encrypted data over the Web in order to protect your personal information. Once you have created a personalized account, the address in your browser address bar changes to a https site. The https in front of the URL indicates that you are now in a "secure session." You will have to enter in a user name and password, and then after that you'll see your account info. For added security, always log out of any secure session when you're done, and especially if you are on a public computer.

The form of encrypted website used on mypescpe.com is the same used for other e-commerce websites that collect credit card information and personal information like Amazon and EBay.

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What Personal Information About Customers Does mypescpe.com Gather?

The information we learn from customers helps us personalize and continually improve your CPE experience at mypescpe.com. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features (like online grading, online courses, etc). We use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our website, and communicating with you.

You provide information when you buy our courses, participate in an online course or questionnaire, or communicate with customer service. For example, you provide information when you place an order through mypescpe.com; provide information for billing and shipping (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete an online exam or online course; download PDF course materials; or provide employer information when shipping your order to a company address. As a result of those actions, you might supply us with information such as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; and people for whom you are making additional exam purchases.

Automatic Information: We receive and store certain types of information whenever you interact with the website. Like many Web sites, we obtain certain types of information when your Web browser accesses mypescpe.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at mypescpe.com if we cannot recognize you, we want you to be aware that these tools exist.

Examples of the automatic information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Other Sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more accurately.

E-mail Communications: If you do not want to receive e-mail or other mail from us, please email Customer Service via the Contact Us link.

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What About Cookies and Session IDs?

The mypescpe.com system does not use cookies. It uses a combination of a unique browser ID number, login timestamp, and user password which is in the encryption to create the unique session ID. (This prevents duplications while allowing several users into the same account at the same time.)

However, it is best to allow for cookies to be used, as some browsers may have issues when cookies are not allowed when using our site (i.e. they might prevent the browser ID to be recorded).

On the public side of mypescpe.com (i.e. you have not logged into your personalized account), cookies are used for our Google Analytics tracking. When you visit pages prior to logging in, Google sends one or more cookies - a small file containing a string of characters - to your computer or other device that uniquely identifies your browser. We use Google Analytics cookies to improve the quality of our service, improving search results and ad selection, and tracking user trends, such as how people search. Google also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web. Google may set one or more cookies in your browser when you visit a website, including Google sites that use our advertising cookies, and view or click on an ad supported by Google's advertising services.

Unique browser ID numbers (or sessions IDs) are cryptographically random numbers that allow a user to maintain an authenticated secure session with mypescpe.com without having to re-enter a password for each secure page accessed. A server maps the unique ID to a user's profile and is established throughout the session that the user is logged on. A new cryptographically random session ID is assigned each time a user logs onto his/her account.

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Does mypescpe.com sell my information?

No. Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Professional Education Services, LP controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing after-hours customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of mypescpe.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of mypescpe.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

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How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

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What About Links to Other Websites?

Our site includes links to other third-party and state board websites. We do not provide any personally identifiable customer information to these third-party websites. If you click on these links, they automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

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What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of online grading or online courses. If you do not want to receive e-mail or other mail from us, please email Customer Service via the Contact Us link.

The Help portion of the toolbar on your web browser will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of mypescpe.com's coolest features, and we recommend that you leave them turned on. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site.

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Conditions of Use, Notices, and Revisions

If you choose to visit mypescpe.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at mypescpe.com, please contact Customer Service at 1-800-990-2731 with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also and we recommend checking our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

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